FAQ
Find answers to our most frequently asked questions.
General
What makes Superior Shredz supplements different?
Our products are formulated with premium, research-backed ingredients designed for serious performance and results. We focus on clinical-grade purity, effectiveness, and safety.
Are your research chemicals and peptides safe to use?
All our research compounds are intended for laboratory research purposes only. We prioritize high purity and professional standards, but they are not approved for human consumption unless otherwise labeled.
Are your products made in the USA?
Yes. All of our supplements and research products are proudly manufactured in the USA in facilities that follow strict quality guidelines.
How should I store your peptides or chemicals?
Peptides and research chemicals should be stored in a cool, dry place. Some may require refrigeration — always refer to the product label or contact us for guidance.
Can I stack your supplements together?
Many of our products are designed to complement each other. If you’re unsure, please consult your healthcare provider or reach out to our support team for recommendations.
Shipping
How much does shipping cost?
We charge a flat shipping rate of $15 across the United States. Orders over $200 qualify for free shipping.
How long does delivery take?
Orders typically reach the courier within 5–12 business days. Shipping timelines may vary slightly based on location and order volume.
Do you ship internationally?
At this time, we only ship within the United States.
Will I get tracking information?
Yes, once your order has been shipped and scanned by the courier, you’ll receive a confirmation email with tracking details.
What if my package is delayed or lost?
If you experience any delivery issues, please contact us at superiorshredz@gmail.com and we’ll work with the carrier to resolve the issue quickly.
Returns
What is your return policy?
Due to the nature of our products, returns are evaluated on a case-by-case basis. Please contact us if you have any concerns.
Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us right away, we’ll do our best to accommodate changes before shipping.
Do you accept returns on opened items?
We generally do not accept returns on opened or used products for safety reasons, but please reach out if you believe there’s a product issue.
My item arrived damaged — what should I do?
If your order arrives damaged, contact us immediately with photos and order details so we can arrange a replacement or refund.
How do I start a return or refund request?
Email us at superiorshredz@gmail.com with your order number and reason for the return. Our team will guide you through the next steps.
