Shipping policy
At Superior Solutions, we're committed to providing a smooth, reliable, and efficient shipping experience for all our customers. From the moment you place your order, we’re working to get it to your door as quickly as possible.
Shipping Details:
- Enjoy complimentary shipping on all orders totaling $200 or more.
- All orders are processed and shipped out as promptly as possible, typically reaching the courier within 5–12 business days.
- We currently offer shipping across the United States at a flat rate of $15.
- All shipping timeframes are calculated in business days (Monday through Friday), excluding weekends and public holidays.
Order Confirmation & Tracking:
- Once you place your order, you’ll receive a confirmation email with all your order details.
- When your package is scanned in by the courier, we’ll send a follow-up email with your tracking information so you can monitor your delivery.
- Please allow an extra day or two after receiving tracking details for your order to arrive, depending on the carrier.
Need Help?
If you have any questions or concerns about your shipment, feel free to reach out to us at the contact page. We’re here to ensure your order is handled with care and reaches you safely.
Thank you for choosing Superior Solutions. We are committed to clear order communication, careful fulfillment, and responsive support.
Checkout and payment support: Available payment methods are the methods shown at secure checkout. If a needed option is not available, contact us through the contact page before leaving the order so we can help route the issue.
If a shipment is late, damaged, incorrect, or marked delivered but not received, contact support with your order number and any relevant photos before opening a payment dispute so we can investigate and respond directly.
